Amidst the corona virus spread across the country, many passengers had booked tickets in lockdown … The company has announced to return the money of all those passengers by 31 January 2021.
New Delhi: Amidst the corona virus spread across the country, many passengers had booked tickets in lockdown … The company has announced to return the money of all those passengers by 31 January 2021. These flights were canceled this year due to a lockdown imposed to curb the spread of the corona virus. After this the airline created a ‘credit shell’ on the canceled tickets. Credit shell can be used for booking future travel by the same traveler.
The airline gave the information on Monday, the airline said in a statement on Monday that it has completed the work related to the refund of about Rs 1,000 crore. This is about 90 percent of the amount refunded to passengers.
Company’s CEO gave information
IndiGo’s Chief Executive Officer (CEO) Ronjoy Dutta said the airline’s operations had come to a complete standstill in late March due to the lockdown. Since the cash flow was stopped with us, we were not able to return the money of the passengers.
With this, Dutta said that now after the commencement of operations and gradual improvement in the demand for air travel, our priority is to return the money of the passengers of canceled flights. Dutta said, “We will pay 100 percent credit shell by 31 January 2021”.
Explain that during the Corona lockdown, the Vande Bharat Mission was launched to bring back the stranded passengers abroad and air bubble agreements were also signed with many countries. The Directorate General of Civil Aviation (DGCA) has extended the ban on the movement of scheduled international commercial flights to India by 31 December due to the Corona virus epidemic. Earlier, international flights were banned till 30 November. However, flights going under the Vande Bharat Mission will continue during this time.